Privacy Policy for Together App

Last Updated: August 18th 2025 06:46 AM EDT

Together App LLC (“Together,” “we,” “us,” or “our”) operates the Together mobile application and related services (“Service”), a hyper-local platform that connects individuals seeking help with tasks (“Task Posters”) with individuals offering services (“Task Doers”) in their community. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information when you use the Service:

• Personal Information: Information that identifies you as an individual, including:

Name, email address, phone number, and physical address.
State-issued ID (for Task Doers undergoing identity verification or background checks).
Payment information (credit card, bank account).
Profile information (photo, skills, availability, ratings/reviews).

• Non-Personal Information:

Device information (IP address, device type, OS, browser).
Usage data (app activity, task history, chats, time spent).
Location data (approximate IP or precise location if enabled).

• Third-Party Information:

Background check results (with consent).
Analytics data (e.g., Google Analytics).

2. How We Collect Information

Directly from You.
Automatically (cookies, device identifiers, tracking).
From Third Parties (processors, background checks, analytics).

3. How We Use Your Information

Service Delivery.
Communication.
Trust and Safety.
Improvement and Analytics.
Marketing and Promotions.
Legal Compliance.

4. How We Share Your Information

We may share your information with:

Other Users (profile info).
Service Providers (Stripe, background checks, analytics).
For Legal Reasons (law, fraud prevention).
Business Transfers (merger, acquisition).
With Your Consent (e.g., marketing).

We do not sell your personal information.

5. How We Protect Your Information

Encryption.
Access controls.
Security reviews.

No method is 100% secure. We notify you of breaches.

6. Your Choices and Rights

Access and Update.
Opt-Out of Marketing: support@mytogetherapp.com
Location Data control.
Account Deletion (via support@mytogetherapp.com).
GDPR/CCPA rights.

7. Cookies and Tracking Technologies

We use cookies to ensure functionality, analytics, personalization. Manage via device/browser settings.

8. Third-Party Links and Services

Not responsible for third-party practices. Review their privacy policies.

9. Children’s Privacy

Not for users under 16. If data is collected, it will be deleted. Contact Aaron@mytogetherapp.com.

10. International Data Transfers

Data may be stored/processed in the U.S. By using the Service, you consent.

11. Account Deletion and Data Privacy

Right to Deletion

Users may permanently delete their account via Profile → Delete Account. Immediate & irreversible.

Data That Will Be Deleted: profile, tasks, reviews, payment data, tokens, other personal data.

Data That Will Be Anonymized: messages, conversations, reviews, finished tasks (shown as “Deleted User”).

Data That Must Be Retained: transaction/financial info as required by law.

Retention After Deletion: logs up to 30 days, then removed.

User Rights: deletion, right to be forgotten, data integrity.

Security of Deletion: identity verification, immediate anonymization, legal retention only.

Contact: aaron@mytogetherapp.com (subject: Account Deletion Request). Response within 48h.

12. Changes to This Privacy Policy

We may update this policy. Changes shown here with updated date. Continued use = acceptance.

13. Contact Us

Email: aaron@mytogetherapp.com
Address: Together App LLC, 535 Lakeside Dr, Grass Lake, MI 49240
Phone: 517-795-5193